Privacy Policy

Operated under local licenses (#39576).

Parimatch (fortunefire.xyz) respects your privacy and is committed to protecting the personal data you share with us. This policy explains what information we collect, why we collect it, how it is used and stored, and the rights you hold over it. It applies to all visitors and registered players and should be read alongside our Terms & Conditions and Cookie Policy.

Data Rights

You hold rights to access, rectify and erase your data, to object to specific processing, and to request a copy of the information you have provided in a portable format where applicable. Requests can be made to [email protected] and will be handled in accordance with the relevant data-protection law. Please note that we may need to retain certain records — for example transaction histories — for a defined period to satisfy legal requirements.

Safeguards

Personal data is protected with industry-standard encryption, restricted internal access and ongoing security review, and is held no longer than needed for service delivery or legal compliance. We keep transaction and verification records for the period mandated by our licence and applicable law, and dispose of data securely once it is no longer required. No method of transmission is completely secure, but we take all reasonable steps to protect your information.

Information Gathered

The information we hold includes the identity and contact details you supply at registration, your transaction and gaming history, and communications you exchange with our support team. In addition, we automatically capture technical signals such as IP address, device identifiers and session data, which are used for security, fraud prevention and service improvement. Verification material submitted for KYC purposes is handled with particular care and restricted access.

Purpose of Processing

We process personal data to provide the service, fulfil our contractual obligations to you, satisfy regulatory and anti-money-laundering duties, and protect the platform against fraud and abuse. With your consent, we may also personalise offers and send marketing communications. We do not sell your personal data, and we share it with third parties only where necessary to deliver the service or comply with the law.

Contact

If you have any question about this policy, wish to exercise your data rights, or want to raise a concern about how your information is handled, please contact us at [email protected]. We treat all privacy enquiries seriously and aim to resolve them promptly and transparently.

Last updated: 2026.